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Home > Return and Exchange

Return Policy

In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
  • The products should be sent back in original package, which means not being used, damaged and no dirty.
  • The Buyer pays for the shipping fees for returning.
  • When we receive the products sent back instantly, we will deduct $20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
  • Please allow 10 days for the refund to arrive at your account.
  • Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable.
Exchanges
In 14 days (from the day the goods is signed for /received), if you find the products you purchase are not satisfying it can be returned and replaced under the following conditions.
  • The products should be sent back in original package, which means not being used, damaged and no dirty.
  • The Buyer pays for the shipping fees for exchanges.
  • When we receive the products sent back, we will replace it with new one and ship them back to you.
  • As there is handing cost and shipping fee involved, please kindly understand that we have to charge you $20-40 shipping & Handing Cost before we send you the replacement item.
  • Exchanges will be subject to price difference adjustment (if there is any).
  • Please be advised that if you want to replace the item after the guaranteed 14 day, you are suggested to contact us directly for further processing.  
  • You can email to fabric4life@hotmail.com
 
No returns will be accepted without:
A prior e-mail stating the specific problem. (Please wait until you hear back from us).
Please Contact us for return address. Don't return directly to the address on the package..
If the products need to be sent back to us, please email us include the following information and we will email you our return details
  • Your Order number:
  • Name:
  • Address:
  • Telephone:
  • Detailed Description of the Problem
No return or Exchange for these products once they have been used or damaged.
 
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